'MGT test study guide\r'

'We want to understand what trading operations managers do. 4. MM is such a costly government agency of an organization What MM People Do: Planning, Staffing, leading(p) & Controlling Goods vs.. Services: Manufacturers produce tangible product, serve ofttimes intangible, Operations activities often very similar, tuberosity not always clear, few pure services. productivity units Produced/lineups used, quantify of process repairment, represents output relative to Input, Only done productivity Increases stinker our standard of living improve. Multi-Factor Productivity: Output/Labor * Materials *Energy* Capital *Miscellaneous. similarly known as total factor productivity, outputs & inputs often expressed in dollars, multiple resources units multi-factor productivity. Chapter 2: orbiculate View Of Operations: Reduce costs, Improve generate chain, bear better goods & services, understand markets, Learn to improve operations, Attract & retain global Allen.Ta ngible 0 impalpable reasons. Mission & schema: M: Where the organization is going, organisational purpose for being, Provides boundaries & focus. S: How the organization will aspire there, functional areas have strategies; strategies exploit opportunities & strengths, neutralize threats & fend impinge on weaknesses. Strategies for Competitive Advantage: Differentiation: Better or at least different, Cost Leadership: Cheaper, resolution: Rapid Reposes.Competing in D: uniqueness can go beyond OTOH the physical characteristics & service attributes to perceive everything that impacts customers perception of value Competing In C: Provide the maximum values as perceived by customer, doesnt Imply low quality. Competing on R: flexibleness: Matching market changes in design knowledgeableness & volumes, reliability is meeting schedules, timeliness is quickness in design, production & delivery. Business vs.. Operations Strategy: Strategy Development: Product Design Is a commercial enterprise Issue, have to design the product well In order to sell It make money off of It.\r\n'